Everything she does, in one place
A real operator — filing, calling, and following through.
Maria Concierge runs the phone-and-paperwork work behind property management. She keeps an encrypted, searchable vault of every document on every unit, works the calls and the vendor chases, and writes the owner update before you ask. Here is the whole toolkit.
The document vault
Every lease, COI, and inspection — filed to the unit and searchable.
The vault is encrypted and searchable, and it fills itself. However a document arrives, Maria reads it, pulls out the document type and the vendor, and files it against the right unit — so the certificate of insurance you need at renewal is a search away, not a folder dig.
Encrypted at rest
Kept private per customer on your own dashboard.
Auto-read on the way in
Document type and vendor extracted automatically.
Three ways in. One place to find it.
Upload it
Drag a lease, COI, or inspection report into the dashboard and it files itself.
Email it in
Forward the owner statement or vendor certificate — it lands in the vault, on the right unit.
Text a photo
Snap the signed page from the doorway. Maria reads it and files it to the unit.
The voice operator
The calls, the chases, and the follow-through.
One operator across the whole lifecycle of a request — from the first ring to the note in the owner’s inbox.
Requests & triage
She answers tenant and owner calls, captures the real issue the first time, and walks tenants through safe DIY checks before anyone rolls a truck.
Work orders
Opened against the unit with the make, model, photos, and access notes a vendor actually needs — then tracked from open to done.
Vendor bids, leveled
She phones the trades, gathers comparable quotes, and reads the fine print so you compare like for like — not sticker to sticker.
Turns & make-readies
Paint, carpet, clean, and punch sequenced to the move-in date, with the crews lined up in the right order.
Tenant scheduling
Access windows booked around the tenant, reminders sent, and the crews that went quiet chased until the work is actually on the calendar.
Inspections
Move-in, move-out, and periodic inspections booked and confirmed, so nothing on the calendar slips past its date.
Owner updates
The what-happened, what-it-costs, when-it-is-done note drafted in your voice with the paper trail behind every line. You just hit send.
After-hours cover
She takes the 2am call, handles what she can, and escalates only what genuinely needs you — a gas smell, a flood, no heat in a freeze.
The language bridge
She hears the vendor’s language and just continues.
When a crew answers in Spanish, Portuguese, or Russian, Maria keeps going in their language — scope, price, and timing confirmed — then reports the whole call back to you in yours. Your vendor bench gets deeper without hiring a translator.
Vendor recall & decision log
Maria remembers who you used, what they charged, and how the job went — and she keeps a running log of what was decided and why. When the same problem shows up two units over, the history is right there.
Tenant DIY triage → work order
She walks the tenant through the safe first checks — the breaker, the shutoff valve, the filter — and clears the calls that never needed a truck. When it is real, she escalates it straight into a work order with the details already captured.
Runs on your own dashboard
Your workspace, your paper trail, one login.
Your own token dashboard
A private workspace per customer — the vault, the work orders, and the timeline for your portfolio, in one place.
In-dashboard voice support
Talk to Maria right inside the dashboard when you need a hand — no phone tag, no ticket queue.
7-day trial, then Stripe
Start free for 7 days with a card on file, billed through Stripe, month-to-month. Cancel in one click.
Straight talk on your software
Your leases and ledgers stay in the system you already run. We can connect your systems so Maria works alongside them — this is early access, and we won’t pretend it’s a deep two-way sync it isn’t. Maria is the operator; your software stays the system of record.
Alerts today by email
Every alert — an escalation, an owner update, a vendor confirmation — reaches you by both email and text, so nothing you rely on can slip past you.
At a glance
Everything on this page, in one list.
See it run step by step, or check what it costs — one flat price, everything included.
Throw her a real problem.
The talk button is a live demo of Maria herself. Give her a unit coming up on a turn and hear exactly how she’d run it.