The virtual assistant for property managers
One operator for every call, chase, and turn.
Maria Concierge is the property-management concierge that works the phones so you can work the portfolio. She answers tenants and owners, coordinates your vendors, sequences the make-ready, and keeps every owner in the loop — reporting the whole day back to you.
From ring to owner update
How a request becomes a done job.
One record, one timeline, one Maria — not eleven logins and a dozen phone tags.
- 1She picks up
Every tenant and owner call and email is answered — day, night, or mid-turn — in English, Spanish, Portuguese, or Russian, detected automatically. Nothing goes to voicemail.
- 2She triages
She captures the real issue the first time, walks tenants through safe DIY checks first (breaker, valve, filter), and escalates anything dangerous — gas, flood, no-heat — to you immediately.
- 3She opens the work order
Logged to the unit with the details a vendor actually needs: make and model, photos, access notes. Assigned, scheduled, and tracked from open to done.
- 4She calls the vendors
She phones the trades, gathers comparable bids, reads the fine print, and chases the crew that went quiet until the quote actually lands — not just until it was promised.
- 5She sequences the turn
Paint, carpet, clean, and punch ordered to the move-in date, with tenant-safe access windows booked, reminders sent, and no-shows chased.
- 6She reports back
The owner update — what happened, what it costs, when it is done — drafted in your voice with the paper trail behind every line. You just hit send.
She hears the language and just… continues.
Half the best crews in town don’t work in English. Maria does anyway.
When a vendor answers in Spanish, Portuguese, or Russian, she keeps going in their language — scope, price, and timing confirmed, then reported back to you in yours. Your vendor bench just got deeper, cheaper, and faster, without hiring a translator.
You decide. She does the legwork.
Maria is the operator, not the system of record.
- Your leases, ledgers, and portfolio stay exactly where they live today.
- Safety-first triage: anything dangerous is escalated to you immediately.
- Every call, bid, and promise is logged to the unit — auditable when it matters.
- Approvals stay with you: she lines up the options, you make the call.
Questions property managers ask
›What does Maria Concierge actually do for a property manager?
›Does Maria replace my property management software?
›How does she handle an after-hours emergency?
›What languages does she speak?
›Can I try it on one unit first?
More answers in the help center, or see what it costs.
Throw her a real problem.
The talk button is a live demo of Maria herself. Give her a unit coming up on a turn and hear exactly how she’d run it.